ALMA Property

ALMA PROPERTY CO., LTD. ("we", "us", "our", "Alma Property"), registered at 417/86 Soi Bongkot 8, Muang Pattaya, Chonburi 20150, Thailand, operates the website www.almaproperty.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with the Site, in accordance with the Thailand Personal Data Protection Act B.E. 2562 (2019) ("PDPA").

By using this Site, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

Alma Property Co., Ltd. is the data controller responsible for your personal data collected through this Site.

Contact: info@almapropety.com
Registered address: 417/86 Soi Bongkot 8, Muang Pattaya, Chonburi 20150, Thailand

2. What Personal Data We Collect

2.1 Data you provide directly

When you submit an inquiry or booking request form on the Site, we collect:

Full name
Email address
Check-in date
Check-out date
Any additional information you include in the free-text message field

2.2 Data collected automatically

If you consent to analytics cookies via our cookie banner, we collect anonymized browsing data through Google Analytics 4, including:

Pages visited and time spent on the Site
General device and browser information
Anonymized IP address (IP anonymization is enabled)
Referral source (how you arrived at the Site)

We do not collect this data, and no analytics scripts are loaded, unless you actively grant consent through the cookie banner.

3. How We Use Your Data

We use the personal data collected for the following purposes:

To respond to your inquiry or booking request
To communicate with you regarding your interest in our properties or services
To understand how visitors use our Site, in order to improve its content and performance (only if you have consented to analytics)
To comply with legal obligations under Thai law

We do not use your data for automated decision-making or profiling that produces legal effects on you.

4. Legal Basis for Processing

We process your personal data based on:

Consent: for analytics cookies and any optional communications
Contract performance / pre-contractual steps: for handling your inquiry or booking request
Legitimate interest: for maintaining the security and proper functioning of the Site

5. Data Sharing with Third Parties

We do not sell your personal data. We may share limited data with:

Google Analytics (Google LLC), for website analytics purposes, only if you have consented to analytics cookies. Data may be transferred to and processed on servers located outside Thailand (including the United States). Google processes this data under its own privacy policy, available at policies.google.com/privacy.
Service providers who help us operate the Site (e.g., hosting and email delivery providers), strictly to the extent necessary to provide their service to us.

We require any third party we share data with to implement appropriate safeguards in line with PDPA requirements for cross-border data transfers.

6. Data Retention

We retain the personal data you submit through inquiry or booking forms for as long as necessary to respond to your request and maintain a record of communication, and no longer than necessary for that purpose or as required by law. Analytics data is retained according to Google Analytics' standard retention settings.

7. Cookies

Our Site uses cookies. Essential cookies are always active as they are necessary for the Site to function. Analytics cookies are only activated after you provide explicit consent through our cookie banner. You can change your cookie preferences at any time using the cookie settings link in the footer.

8. Your Rights Under the PDPA

As a data subject, you have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate or incomplete data
Request deletion or anonymization of your data
Withdraw consent at any time (this does not affect the lawfulness of processing carried out before withdrawal)
Object to or request restriction of processing
Request data portability, where applicable
Lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand

To exercise any of these rights, please contact us at info@almapropety.com.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

10. Children's Privacy

This Site is not directed at children, and we do not knowingly collect personal data from individuals under the age of 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

ALMA PROPERTY CO., LTD.
417/86 Soi Bongkot 8, Muang Pattaya, Chonburi 20150, Thailand
Email: info@almapropety.com